Coaching, training and consulting for experts discovering and addressing consumer needs.
SLCT is a discovery process for helping people reflect critically on their situation so that they can articulate their needs.
Jeff Belkora, PhD, invented SLCT in 2011 after studying how to promote deeper and broader assessment of people’s needs in health care, education, and financial services.
Since then, Dr. Belkora has coached, trained, and consulted with thousands of professionals using SLCT to better assess the needs of their clients. Dr. Belkora has published dozens of peer-reviewed studies in which SLCT has been associated with increased consumer knowledge, engagement, and satisfaction with professional service providers.
Please use the contact form below to request more information about SLCT coaching, training, and consulting services.